Shipping Policy

Last Updated: January 2024

1. Shipping Information

We ship SARVITAL Moringa Leaf Powder to locations across India. All orders are processed and shipped from our facility in Nashik, Maharashtra, India.

2. Processing Time

Orders are typically processed within 1-2 business days (Monday through Saturday, excluding holidays) after payment confirmation. Processing time may be longer during peak seasons or promotional periods.

3. Shipping Methods and Delivery Time

3.1 Standard Shipping

• Delivery Time: 5-7 business days
• Coverage: All major cities and towns in India
• Tracking: Tracking information will be provided via email once your order ships

3.2 Express Shipping

• Delivery Time: 2-4 business days
• Availability: Select locations only
• Additional Charges: May apply

4. Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery location
• Order weight and dimensions
• Selected shipping method

Free shipping may be available for orders above a certain value. Please check our website for current promotions.

5. Order Tracking

Once your order is shipped, you will receive an email with:

• Tracking number
• Carrier information
• Estimated delivery date
• Link to track your package

6. Delivery Address

Please ensure your delivery address is complete and accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses. If you need to change your delivery address, please contact us immediately after placing your order.

7. Delivery Attempts

Our shipping partners will make delivery attempts as per their standard procedures. If delivery is unsuccessful:

• The package may be held at the local delivery center
• You may be contacted to arrange redelivery
• Unclaimed packages may be returned to us after a specified period

8. International Shipping

Currently, we only ship within India. International shipping may be available in the future. Please contact us for inquiries about international orders.

9. Delays and Issues

While we strive to deliver on time, delays may occur due to:

• Weather conditions
• Carrier delays
• Customs clearance (if applicable)
• Incorrect address information
• Unforeseen circumstances

We will notify you of any significant delays and work to resolve delivery issues promptly.

10. Damaged or Lost Packages

If your package arrives damaged or is lost in transit:

• Contact us immediately with your order number
• Provide photos of damaged items (if applicable)
• We will investigate and work with the carrier to resolve the issue
• Replacement or refund will be processed as appropriate

11. Contact for Shipping Inquiries

For questions about shipping, tracking, or delivery issues, please contact us:

Email: nutricoresarvadnya@gmail.com
Address: Plot No. 20, Saptashrungi Nagar, Narayan Bapu Nagar, Nashik road, Nashik - 422101, Maharashtra, India
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST